Saudi Arabia announces dedicated hotline for expired visa holders
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Saudi Arabia’s General Directorate of Passports (Jawazat) has just announced a dedicated hotline for expired Saudi visa holders. The move comes after the Kingdom issued an update to all visa holders just last week.
The General Directorate of Passports has stated that holders of expired visas (all types of visit visas, Umrah visas, transit visas, and final exit visas), due to the current regional developments, can contact the number 992 (the unified number for the General Directorate of Passports) for inquiries and assistance.
#الجوازات_السعودية تستقبل استفسارات حاملي تأشيرات الزيارة بأنواعها والعمرة والمرور والخروج النهائي عبر الرقم (992).https://t.co/1SLYRRjOcE pic.twitter.com/EaDVC3qoDB
— الجوازات السعودية (@AljawazatKSA) March 28, 2026
For holders of visas that expired as of February 25 who were unable to exit the country due to the current regional developments, the Ministry of Interior has announced two options as part of the update for expired Saudi visa holders.
These include:
Option 1
- Visas whose expiry corresponds to February 25 (Ramadan 8) can be extended upon request of the visitor’s host until April 18 (Dhu Al-Qidah 1) after payment of the prescribed statutory fees via the Absher platform.
Option 2
- Holders of expired visas (all types, including Umrah, transit, and final exit) as of February 25 (Ramadan 8) are permitted to depart directly through international ports without extending their visas or paying any overstay fines.
FAQs
Who are the beneficiaries?
Holders of visas that expired from February 25, including all types of visit visas (Umrah, transit, and final exit), who were unable to leave the Kingdom due to the current situation in the region.
What are the requirements for finalising the beneficiaries’ procedures at the ports of entry?
The beneficiary can go directly to the departure port, where their departure procedures will be completed easily and conveniently without the need for any prior procedures.
Is it necessary to pay any fees to obtain the service?
This service does not require payment of any fees for expired visa holders who wish to leave directly.
For more updates, please visit: @AljawazatKSA
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